WordPress Support & Maintenance Plans - Website Peace of Mind
Your website is working for your business 24 hours per day, 7 days per week.
Your investment in a website doesn’t stop once it’s live. As with any business asset, you need to have a support plan in place and regular maintenance to ensure your website is running optimally, giving the best user experience, safe from vulnerabilities and secure. My WordPress Peace of Mind Plans offer that maintenance and support.
I strongly encourage my clients to sign up for the website support plan below that best suits their needs to give them peace of mind.
You can read about the importance of regular site maintenance on my blog.
Make the maintenance and support of your website something you don't even need to think about.
How It Works
Think of it like a menu, you pick your plan and chose any add-ons to tailor the plan to fit your monthly website and business needs.
Select Your Plan
Mini
£30 per month
Your personal 'Go-to' web person on all things web & WordPress.
Unlimited, priority tech support
What's included
✶ 'Go-to' Web Person - Email me any question and I'll answer it!
✶ Priority Technical Support - I’m here if you experience a technical glitch and will respond and where possible fix the issue within 24 hours.
✶ Monitored 24/7 - Your site is security monitored and protected from spam, malware with monthly scanning and downtime monitoring.
✶ Monthly Back Ups with Instant Restore - Your site is backed up daily (in the cloud) and can be restored instantly, at any time.
✶ Monthly WordPress Updates - I keep your site updated and maintained. WordPress, theme monitored & updated, site optimised monthly, plugins monitored and updated.
✶ Contact Form Check - Each month I'll check your contact form is working.
+ 10% Off Additional Work or Services - While you're on my plan you'll get 10% off any of my other services (excludes hosting and plan add-ons). Plus 5% off a new website when the time comes!
Pause or cancel anytime - no contract required
Standard
£50 per month
Your personal 'Go-to' web person on all things web & WordPress.
Unlimited, priority tech support
What's included
✶ 'Go-to' Web Person - A 15 min 'Website Therapy' session is included each month. This can be a Q& A session, a future plans chat. This is conducted via Zoom and can be booked in via your client portal. You need to manually book this time in and the time does not roll over if un-used.
✶ Priority Technical Support - I’m here if you experience a technical glitch and will respond and where possible fix the issue within 24 hours.
✶ Monitored 24/7 - Your site is security monitored and protected from spam, malware with daily scanning and downtime monitoring.
✶ Daily Back Ups with instant restore - Your site is backed up daily (in the cloud) and can be restored instantly, at any time.
✶ Monthly WordPress Updates - I keep your site updated and maintained. WordPress, theme monitored & updated, site optimised monthly, plugins monitored and updated.
✶ Broken Link Check - Each month I'll check and fix any broken links within your website.
✶ Contact Form Check - Each month I'll check your contact form is working.
+ Monthly Report - You will get a monthly report via email of your website security, page views, site traffic and more.
+ 6 Month Website Review - Every 6 months we'll have a website deep dive via Zoom. We'll chat conversion flows, user feedback, trends and changes in your business to make sure your website keeps killing it.
+ 10% Off Additional Work or Services - While you're on my plan you'll get 10% off any of my other services (excludes hosting and plan add-ons). Plus 5% off a new website when the time comes!
Pause or cancel anytime - no contract required
Pro
£90 per month
This is perfect for e-commerce, membership or course-based websites.
Unlimited, priority tech support
What's included
✶ 'Go-to' Web Person - A 15 min 'Website Therapy' session is included each month. This can be a Q& A session, a future plans chat. This is conducted via Google Meet and can be booked in via your client portal. You need to manually book this time in and the time does not roll over if un-used.
✶ Priority Technical Support - I’m here if you experience a technical glitch and will respond and where possible fix the issue within 24 hours.
✶ Monitored 24/7 - Your site is security monitored and protected from spam, malware with daily scanning and downtime monitoring.
✶ Daily Back Ups with instant restore - Your site is backed up daily (in the cloud) and can be restored instantly, at any time.
✶ Weekly WordPress Updates - I keep your site updated and maintained. WordPress, theme monitored & updated, site optimised monthly, plugins monitored and updated.
✶ Payment Process Check - Each month I’ll test the checkout process to ensure payment goes through without a hitch.
✶ Broken Link Check - Each month I'll check and fix any broken links within your website.
✶ Contact Form Check - Each month I'll check your contact form is working.
+ Monthly Report - You will get a monthly report via email of your website security, page views, site traffic and more.
+ Quarterly Website Review - Every 6 months we'll have a website deep dive via Zoom. We'll chat conversion flows, user feedback, trends and changes in your business to make sure your website keeps killing it.
+ 10% Off Additional Work or Services - While you're on my plan you'll get 10% off any of my other services (excludes hosting and plan add-ons). Plus 5% off a new website when the time comes!
Pause or cancel anytime - no contract required
Frequently Asked Questions
Do my monthly plan roll over?
No, I'm afraid not. Also, any add-ons are just for that month and do not roll over if you haven't used them.
Are there any setup or cancellation fees?
There is no cost to cancel. This can be done at any time with one month's notice.
If I designed and built your website there is no setup fee.
If I didn’t build your site there is a £60 setup fee.
How fast do you do the monthly updates?
All plan updates are done on a Monday.
I work on Peace of Mind plan tasks each week on a Monday. This is on a first come, first serve basis, so should the upcoming Monday be full your tasks will be prioritised for the following Monday.
You can email me at any time with any tasks you would like me to do in your monthly plan time.
Can I join your plan if you didn't build my site?
Yes! As long as you have a website built with WordPress, I can support your site.
If I didn’t build your site there is a £60 setup fee.
What happens if I don't take up a Peace of Mind Plan?
- The site will not be optimised which leads to poor performance, slow loading times and a gradual loss of Google SEO rankings.
- The site’s tools, plugins, themes and WordPress itself will quickly go out of date which is the number 1 leading cause of website hacks. It’s incredibly important to keep ALL your website tools and plugins up-to-date.
- You’ll have no backups or restore points so if the site gets hacked or breached, you could lose all your content, pages and Google ranking.
- You won’t get a monthly report overviewing your site traffic, page views, etc.
- Most importantly, you won’t have me as your trusted go-to web person to assist you with quick updates, tweaks, website issues, etc. Often you’ll have to try getting a hold of your hosting company for any assistance.
There is a minimum £30 tech support charge if you are not on my Peace of mind plan.